CRM glossary
What is a Commitment?
A promise made by you or to you in a business relationship, with an owner and due date.
Definition
Commitment: A promise made by you or to you in a business relationship, with an owner and due date.
Example
“I'll send pricing by Thursday” said on a call is a commitment owed by you, due Thursday.
Why it matters
Kept promises build trust; forgotten ones lose deals.
Commitment in MagicWand
The Commitments Ledger tracks every promise to kept or broken.