CRM glossary

What is a CRM software?

Applications that implement customer relationship management: contact and account records, interaction history, sales pipelines, tasks and reporting.

Updated October 2026·2 min read·By the MagicWand team
Definition

CRM software: Applications that implement customer relationship management: contact and account records, interaction history, sales pipelines, tasks and reporting.

Example

A team compares three CRM software products by connecting a real inbox to each during a two-week trial.

Why it matters

Choosing CRM software shapes how a team sells, forecasts and retains customers for years.

CRM software in MagicWand

MagicWand is CRM software priced at $50 per user with every feature included.