CRM glossary
What is a Large language model?
An AI model trained on large amounts of text that can understand and generate language; abbreviated LLM.
Definition
Large language model: An AI model trained on large amounts of text that can understand and generate language; abbreviated LLM.
Example
An LLM reads a five-email thread and summarizes the open question the customer is waiting on.
Why it matters
LLMs let a CRM read emails and documents and answer questions in plain language.
Large language model in MagicWand
Abra uses LLMs to extract promises and answer with cited evidence.