CRM glossary
What is an Upsell?
Selling a customer a higher tier, more seats or additional products.
Definition
Upsell: Selling a customer a higher tier, more seats or additional products.
Example
Moving a customer from 10 seats to 25 seats is an upsell.
Why it matters
Expansion revenue from existing customers is often the most efficient growth.
Upsell in MagicWand
Expansion readiness is surfaced by Promises™.