CRM glossary
What is Relationship health?
An assessment of how strong and active a relationship is, based on frequency, responsiveness and sentiment.
Definition
Relationship health: An assessment of how strong and active a relationship is, based on frequency, responsiveness and sentiment.
Example
A client who replies same-day and books every meeting shows strong relationship health; one who has gone silent does not.
Why it matters
Healthy relationships close and renew; quiet ones churn.
Relationship health in MagicWand
Health is computed live from interactions, not typed in.