CRM glossary
What is an Audit trail?
A chronological record of every change and action in a system.
Definition
Audit trail: A chronological record of every change and action in a system.
Example
The log shows who changed a deal's value from $40,000 to $48,000, and when.
Why it matters
It provides accountability and supports compliance.
Audit trail in MagicWand
MagicWand's audit trail is append-only and can't be edited.